Privacy at ReworkCV

Information the app handles

• Account details received from the sign-in provider to authenticate and secure you.
• CV information such as file metadata, extracted text, formatting findings, analysis results, improvement instructions, and generated revisions.
• Optional job descriptions, target roles, industries, and instructions you provide.
• Mock-interview settings, questions, transcripts, delivery measurements, scores, and coaching reports.
• Credit-purchase and billing records, including the bundle, transaction value, credits issued, and payment-processor references. ReworkCV does not receive your complete card number.
• Limited service, security, diagnostic, and product-usage information needed to operate and improve the application.

Where information is stored

• CV files are parsed in your browser. Your browser can retain document text, results, preferences, progress history, diagnostics, and an encrypted, time-limited file cache.
• Your authoritative account and credit balance are stored on ReworkCV's account systems. A local credit value may be cached on your device for display and continuity.
• Authenticated interview sessions and reports are stored against your account for up to 30 days. Minimised interview product events are marked to expire after 90 days.
• Essential cookies and browser storage support authentication, security, preferences, document continuity, and paid-feature access. ReworkCV does not currently use advertising trackers.

AI and interview audio

• When you request an AI feature, the information needed for that feature is sent to our server and an AI and speech-processing provider. Under the provider's current API data terms, submitted content is not used to train general models unless the API account holder explicitly opts in.
• Voice answers are sent for transcription. ReworkCV does not save raw answer audio in your interview history; the resulting transcript and coaching information may be retained with the interview session.
• Scores and recommendations are automated, advisory assessments. ReworkCV does not make hiring decisions or decisions that determine your access to employment.

Service providers

• An authentication provider supports secure sign-in and account access.
• An AI and speech-processing provider handles the information needed for requested analysis, interview, and transcription features.
• A payment provider processes checkout, payment details, and payment events.
• Hosting, database, and email providers help operate and support the service.

How long information is kept

• Interview sessions and transcripts: up to 30 days unless deleted sooner.
• Minimised interview product events: marked to expire after 90 days.
• Browser information: until it expires, you clear it, or you use an available in-app reset action.
• Account and purchase records: while needed to provide the service and afterwards only as needed for security, disputes, fraud prevention, accounting, tax, or other legal duties.

Your controls and rights

• Clear the active CV and its encrypted browser file cache from within the app.
• Clear ReworkCV site data using your browser controls.
• Delete individual interviews and their stored transcripts from Interview Progress.
• Email support@reworkcv.com to request access, correction, deletion, restriction, portability, or to object to eligible processing.
• If we cannot resolve a data-protection concern, you may complain to the UK Information Commissioner's Office through the ICO complaint service.

Read the full Privacy Policy for lawful bases, retention, transfers, and rights. Product use and credit purchases are governed by the Terms & Conditions.